Returns & Exchanges
At Herbalshire, we take pride in the artisanal quality of our handmade herbal products and want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return or exchange it within 30 days of receipt.
Initiate Your Request
Contact our customer care team via email with your order number and a brief explanation of why the product didn't work for you.
Prepare the Package
Securely pack the unused portion of your herbal products in their original glass or tin containers to prevent damage during transit.
Ship to Herbalshire
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Credit
Once our botanists inspect the returned items, we will process your full refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing